TB-5-2350-262-15
ARMORED COMBAT EARTHMOVER (ACE), M9
TECHNICAL BULLETIN; WARRANTY PROGRAM
TB-5-2350-262-15 - Page 1 of 7
TB 5-2350-262-15
DEPARTMENT OF THE ARMY TECHNICAL BULLETIN
WARRANTY PROGRAM
FOR
ARMORED COMBAT EARTHMOVER
(ACE), M9
NSN
Headquarters, Department of the Army, Washington, DC
31 October 1991
REPORTING ERRORS AND RECOMMENDING IMPROVEMENT
You can help improve this Technical Bulletin. If you know a way to make the information more understandable,
please let us know. Mail a letter or your DA Form 2028 (Recommended Changes to Publications and Blank
Forms) directly to: Commander, U.S. Army Tank-Automotive Command, ATTN: AMSTA-MB, Warren, Ml
48397-5000. A reply will be sent to you.
1.
General.
This bulletin provides implementation
instructions for the Warranty on the M9 ACE. It contains
instructions for obtaining services and/or supplies
covered under warranty. This bulletin also describes
methods of processing warranty claims. For additional
warranty information on the M9 ACE or any U.S. Army
Tank-Automotive Command (TACOM) equipment
contact your local Warranty Control Office/Officer
(WARCO) or
TACOM Logistics
Assistance
Representative (LAR). If your WARCO or TACOM LAR
is not available or if additional information is required,
contact TACOM. The number to call is DSN 786-7423,
COMMERCIAL (313) 574-7423. The ca!ler should be
prepared to provide:(1) name, (2) DSN and commercial
telephone numbers, (3) complete unit designation, (4)
identification of the vehicle to include serial number(s),
(5) a brief description of the problem and (6) the contract
number (see paragraph 3 a.).
2.
Explanation Of Terms.
a. Abuse.
The improper use, maintenance,
repair or handling of warranted items that may cause the
warranty of those items to become void (for example,
not following service intervals, using the vehicle for
other than what is intended).
b. Acceptance.
The final execution of the
applicable DD Form 250, Material Inspection and
Receiving Report, by an authorized Government
representative.
c.
Contractor.
The contractor is BMY (a division
of the Harsco Corporation), P.O. Box 1512, York, PA
17405-1512.
d. Correction.
In the case of parts listed in
Appendix A, the repair or replacement of defective parts
including the cost of parts, labor and transportation. In
the case of parts other than those in Appendix A (Lot
Defect), the repair or replacement of defective parts is
limited to the cost of parts only.
e.
Defect.
Any condition or characteristic in the
parts listed in Appendix A that does not function or
threatens not to function as intended.
f. Lot Defect.
Any condition or characteristic in
the parts not listed in Appendix A that does not function
as intended and necessitates corrective action on an
entire lot or fleet of end items.
This bulletin supersedes TB 5-2350-262-15,31 August 1989
Approved for public release; distribution is unlimited.
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