I
,'I
I
he supply system will deal you a
item is shipped, the computer gener-
winning hand If you play your cards±
ates a
BH-
status card to supply sup²
status cards³right.
port´ Support wIll send you an ASµ
Supply status cards or listings are
card or listing asking you if you re¶
suppoRt' s way of
·
asking you±the
PLL
ceived the materiel that was shipped´
clerk±something´ The 3¸place Docuµ
¹F the receipt document has not been
ment ¹dentiºIer Code (D¹C) of AS» on
received wIthin 60 days, the computer
the status card clues you in that sup¼
creates a pseudo receipt to ½lear the
Por¾'s askIng you ¿r shIpment statusÀ
records´
After you receive the shipment status
When a pseudo receipt clears the
card or listIng, be sure to send back
computer, it Means that your unit pays
an answer to support´ They need your
¿r the item
even
i
you didn't receive
Áedback so they'll know what steps
it!
to take´
¹f you didn't get the repaIr part, your
¹f a receipt document is not received
piece of equipment is still not mission
Âom the unit within 30 days after the
capable´ You'll have to re¼order the
56
OCT 90
repair part´ That means your unit pays
¿r the par¾ twice!
Ão avoid this, make sure you send
in the receIpt document when the Item
is received´ And when you get shIp¶
OCt90
57
ÄeNÅ statusÆ respoNd to support wItH
the LÇtest ÇNd Best ÈN¿RmÇÅIoNÉ
ThEN
YOU±ll bE ²hE w³NNER NO ma²²ER hOw
²hE CaRDs aRE s²aCkED´