PS Magazine - TB 43-PS-632

PS, The Preventative Maintenance Monthly

ISSUE 632

JULY 2005
PS Magazine - TB 43-PS-632 - Page 31 of 33
When you submit an SF 368, you’ll receive an automatic close-out letter describ-
ing the solution taken at the time the PDQR is closed out. You’ll also receive a sur-
vey to comment on the effectiveness of the corrective action.
DLA/DCMA is notified so specific problems can be identified at the contractor’s
facility.
You may get credit authorization for your defective items.
SF 368s suggest ways to make maintenance easier, improve component durabil-
ity and design, and provide missing or correct inaccurate information. As a result,
equipment can work better, faster and cost less. Additional information about SF
368s is found in DA Pam 738-751 for aviation and DA Pam 750-8 for all other
items.
The preferred way to submit an SF 368 is online at:
(Scroll down to the purple bar that says, “Submit Quality Deficiency Reports.”)
If necessary, you can
order a pad of 100 SF 368s
with NSN 7540-00-133-
5541. You can also down-
load an SF 368 form at:
or call/email any of the
PDQR POCs listed in DA
PAM 738-751 for help.
PS 632
JUL 05
58
SF 368s…
T
he Army provides you with state-of-
the-art equipment, but there is always
room for improvement. And sometimes
you need to report equipment problems.
Good ideas don’t go anywhere and
failures don’t get corrected unless you
submit them on a SF 368,
Product
Quality Deficiency Report (PQDR).
• Provide follow-up if the contrac-
tor has not taken timely corrective
action on the PDQR to provide
replacement or repair.
• Join with similar problems indi-
cate a systemic problem requiring a
design change.
• Document ineffective contractor
action which can prevent future
contracts.
• Track failure rates in order to esti-
mate future buys and to guarantee
spare part availability in the supply
system.
• Help contracting officers negoti-
ate solutions and corrective actions.
• The item needs to be improved.
• The part is defective.
• The item does not work when it’s
installed, plugged in or turned on for
the first time.
Here’s what
submitting
an SF 368
can do…
Here
are
three
reasons
for sub-
mitting an
SF 368…
write your problem
down on an sf 368
so it gets solved!
got
equipment
problems?
turn in an
sf 368.
don’t just
talk about
problems…
write ‘em
down
on an
sf 368.
Remember,
talking
about the problem
isn’t good enough.
it’s in the
da pams!
632.58-59(C)
5/27/05
10:26 AM
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