PS Magazine - TB 43-PS-694
PS, The Preventative Maintenance Monthly
ISSUE 694
SEPTEMBER 2010
54
PS 694
SEP 10
If you need to submit Product Quality DeFciency Report (PQDRs) or product
warranty claims, the Army Electronic Product Support System (AEPS) is no
longer the place to do it.
Now, Army users must submit all non-aviation/missile warranty, equipment
improvement reports, and CECOM-managed (B16) items to the Product Data
Reporting and Evaluation Program (PDREP) site:
There are two ways you can access and use PDREP for submitting reports
or claims. Note: When using either PQDR or EZPQDR for a warranty claim,
answer “yes” in block 19a of the form.
PDREP PQDR
This is the preferred method for submitting PQDRs or warranty claims. You’ll
need your common access card (CAC). If you’re a Frst-time user, request initial
access to PDREP by clicking on User Access Request.
Complete the form, making sure you check off which PDREP application(s) you
need to access. Note: A government sponsor or supervisor must sign off on your
request.
±ax the completed form to (207) 438-6535. You’ll get back an email from the
Naval Sea Logistics Center with your user ID and password.
The beneFts of the PDREP PQDR method include real-time tracking of PQDRs,
auto-Fll forms and data entry validation. Search functions, reports and notiFcations
are fully enabled.
EZPQDR
This option works better for users with
limited bandwidth, like deployed Soldiers.
You’ll still need your CAC. ±rom the
PDREP website, choose Web PQDR, then
EZPQDR. Choose Army EZPQDR. Click
on this link, sign in with your CAC and
complete and submit the form.
A PDREP account is not required in
this method, but there is limited data
validation, no auto-Fll form, and no
direct access to the beneFts of a PDREP
PQDR account.
Training and Help
±rom the main website, choose
Online
Training
for
a
list
of
downloadable training modules. ±or
step-by-step PQDR or EZPQDR
instructions, click Online Training,
then Product Quality DeFciency
Report
and
Army
Originator
Instructions.
±or customer support and technical
issues, contact the PDREP help desk
at DSN 684-1690, (207) 438-1690,
or email:
webptsmh@navy.mil
Maintenance
Management…
PQDR URL
Changes!
the army is
constantly
changing and so
are its urls.
websites you
may have used
for years can
suddenly vanish.
and old web surfing
habits are hard to erase—
just like those beloved
browser bookmarks!
mind your
p
s and Qs,
soldiers!
the website for
submitting non-
aviation/missile
warranties, eirs
and pqdrs has
changed!
that’s true, connie, but we also need to
remind soldiers that all
aviation and
missile
deficiency reports, warranty
claims or pqdrs should be submitted to
the joint deficiency reporting system at
https://jdrs.mil
hey!?
where’s
that
website I
need!?
what’s
this!?
694.54-55.indd
1-2
7/23/10
1:47:22 PM
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