corrections. Also, if the contractor or his supplier(s) provide a greater warranty for the
supplies furnished, the contractor will provide the greater warranty to the Government.
If a defect/failure is caused by or falls within any of the following categories, it is not
considered warrantable and a claim should not be initiated:
1.
Misuse or negligence
2.
Accidents
3.
Improper operation
4.
Improper storage
5.
Improper transport
6.
Improper or insufficient maintenance
7.
Improper alterations or repairs
8.
Defect/failure discovered or occurring after warranty expiration date.
9.
Fair wear and tear items (brake shoes, pads, armatures, brushes, etc.).
In addition to the 13 month warranty, the vehicles will be warranted for a total service life of
10 years including extended periods in a corrosion hazard military environment. During this
10 year service life, there will be no damage caused by corrosion requiring repair or
replacement of parts. No actions beyond normal washing or replacement of accident-
damaged paint shall be necessary to maintain the corrosive protection in place.
This 13 month warranty is extended up to nine (9) months from date of acceptance if the
vehicle is put into government storage before use. In this case, the warranty starts when
the vehicle is either taken out of storage or until nine (9) months from the warranty start date
shown on the warranty data plate, whichever occurs first. Refer to preparation for storage.
CONTRACTOR RESPONSIBILITIES
When the owning unit has directed the contractor to correct the supplies, the contractor will
furnish all material required to correct the defective supplies. Repairs and parts shall be
initiated/provided within ten (10) working days after receipt of written claim notification.
Furthermore, the contractor will provide a copy of the work order to owning unit upon
completion of repair.
When the contractor receives written notification requiring contractor repair, they will have
the option:
1.
Correct the supplies in the field.
2.
Return the vehicle or parts to the contractor's designated facility for correction.
When the contractor corrects the supplies, all labor involved shall be borne by the
contractor. Additionally, the contractor shall arrange and bear all transportation costs of the
supplies to its facility and return to user.
The contractor, within five (5) working days of receiving such notice, shall notify the warranty
claimant by telephone as to the method of correction, date(s) work is to be performed and
by whom.
TM 9-2320-344-10
0002
0002-4