TB-9-2320-318-14
M1078, M1078A1 SERIES, 2-1/2 TON, 4X4, LIGHT MEDIUM TACTICAL VEHICLES (LMTV) M1083, M1083A1 SERIES, 5 TON, 6X6 MEDIUM TACTICAL VEHICLES (MTV)
WARRANTY PROGRAM; FMTV RESET
MAY 2004
TB-9-2320-318-14 - Page 4 of 8
TB 9-2320-318-14
4
5.
Government Responsibilities.
The Major
Subordinate Command for the Family of Medium Tactical
Vehicles (FMTV) is the U.S. Army Tank-automotive and
Armaments Command (TACOM), Warren, MI 48397-5000.
TACOM is responsible for managing and implementing the
warranty.
Warranty claims will be reported to:
Commander
U.S. Army Tank-automotive and Armaments
Command
ATTN: AMSTA-AC-NML
Rock Island, IL 61299-7630
Email: tacom-tech-pubs@ria.army.mil
Fax: DSN 793-0726
Commercial: (309) 782-0726
a.
TACOM will:
(a)
Verify, review, process and if valid and
complete, submit claims and/or disputes to the
Contractor.
(b)
Reject claims that are not valid and send them
back to the local WARCO with a short explanation
of why the claim is rejected.
(c)
Request additional information for incomplete
claims.
(d)
Provide warranty claim acknowledgment/ closeout
letters and/or parts/assemblies disposition
instructions to the local WARCO.
(e)
Ensure the Contractor performs in accordance
with the terms of the contract.
b.
Equipment owning unit will:
(a)
Identify defects/failures and verify that the
defects/failures are warrantable.
(See paragraph
3.c.)
(b)
Submit warranty claims, using DA Form 2407
and DA Form 2407-1 Maintenance Request Claims
through channels to the supporting repair facility.
(c)
Tag and retain parts, pieces of parts and/or
assemblies removed at the owning unit level and
as a result of a warrantable defect/ failure and/or
correction, in accordance with DA PAM 738-750
The Army Maintenance Management System
(TAMMS) and this Technical Bulletin.
c.
Supporting repair facility will:
(a)
Identify defects/failures as warrantable (if
owning unit has not already identified them).
Verify defects/failures are warrantable.
(See
paragraph 3.c.)
(b)
Review, process and submit valid warranty
claims to the local WARCO if the DA Form
2407 and DA Form 2407-1 are complete and
correctly filled out.
(c)
Reject invalid warranty claims or request
additional information for incomplete and
incorrect claims.
(d)
Coordinate with the owning unit and
decide which shipping option is required to
correct the warrantable defect/failure.
(OCONUS only, see paragraph 4.)
(e)
Provide labor required to accomplish the
warrantable repairs upon receipt of parts from
the contractor.
(f)
Tag and retain (in accordance with DA PAM
738-750 The Army Maintenance Management
System (TAMMS) and this Technical Bulletin)
all parts, pieces or parts and/or assemblies
removed as a result of warrantable
defect/failure and/or correction.
d.
Local WARCO will:
(a)
Verify, administer, and process warranty
claims to the TACOM WARCO (in accordance
with DA PAM 738-750 The Army Maintenance
Management System (TAMMS) and this
Technical Bulletin).
(b)
Act as a liaison with the owning unit, the
Contractor, supporting repair facility, and
TACOM.
(c)
Notify the owning units of all warranty
claim acknowledgments/closeouts, information
and/or instructions received from TACOM or
the Contractor.
e.
Alterations/Modifications.
Alterations/
modifications shall not be applied unless
authorized by TACOM.
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