TB-9-2320-318-14
M1078, M1078A1 SERIES, 2-1/2 TON, 4X4, LIGHT MEDIUM TACTICAL VEHICLES (LMTV) M1083, M1083A1 SERIES, 5 TON, 6X6 MEDIUM TACTICAL VEHICLES (MTV)
WARRANTY PROGRAM; FMTV RESET
MAY 2004
TB-9-2320-318-14 - Page 5 of 8
TB 9-2320-318-14
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f.
Army Oil Analysis Program (AOAP).
The
manufacturer’s lubrication and service intervals
must be followed.
Only after the warranty has
expired will AOAP apply to this equipment, unless
oil sample results indicate the oil and filter of an
assembly should be changed "PRIOR" to the
manufacturer's service interval.
Sampling
intervals for AOAP will be published in TB 43-0210
(if applicable).
6.
Claim Procedures.
a.
The procedures for reporting warranty claims are
found in DA PAM 738-750 The Army Maintenance
Management System (TAMMS) and this Technical
Bulletin.
Responsibilities of the Major Army Command
(MACOM) are found in AR 700-139 Army Warranty
Program, Concepts and Policies.
Units should use DA
Form 2407 and DA Form 2407-1 for making warranty
claims.
It is very important to fill in the blocks on the
forms as accurately as possible.
b.
The Contractor shall be notified in writing,
includes electronic mail (m.esker@ssss.com) utilizing
DA Form 2407 by the local WARCO following the
discovery of a defect in supplies which requires
Contractor replacement parts.
This shall constitute
formal notification of a warranty claim.
The
notification shall include the requirements listed in
paragraph 3.d.
Upon completion of repair, forward
completed warranty claims (Information Only) to
TACOM.
c.
Identification of Failed Items.
Failed
warranty items shall be tagged/identified to prevent
improper repair or use.
Documents that describe the
use of DA Form 2402 Exchange Tag and DA Form
2407 Maintenance Request shall be referenced.
Items requiring special handling, storage or
shipment during the processing of claims shall be
identified.
d.
Disposition.
The repair activity shall return
defective supplies to the Contractor's
representative or ship them back at contractor
expense using the replacement part
carton/container.
If the contractor does not claim
defective supplies within thirty (30) days of
shipment of the replacement parts, defective
supplies may be disposed of locally.
e.
Invalid Warranty Claims.
When supplies
are inspected by the Contractor and found to be
non-warrantable, or the supplies are found to be
serviceable, the repair activity submitting the claim
will be required to make reimbursement for
Contractor supplied material and shipping services.
All failed items returned for warranty claim action
will be monitored by TACOM.
7.
Claim Denials/Disputes.
TACOM will handle all
denials or disputes.
8.
Reporting.
Reporting or recording action on a
failed item shall be as specified in DA PAM 738-750
The Army Maintenance Management System (TAMMS).
Forms that are unique to the Contractor or Repair
Activity shall not be used.
9.
Storage/Shipment/Handling.
a.
Storage.
Not applicable.
b.
Shipment.
See paragraphs 4. and 6.b.
c.
Handling.
See paragraphs 4. and 6.b.
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