TM-9-2320-343-10
TRUCK, CARGO, 8X8 M985A4 W/WINCH AND M985A4 W/O WINCH
TECHNICAL MANUAL; OPERATOR'S MANUAL
OCTOBER 2008
TM-9-2320-343-10 - Page 90 of 1128
4.
Coordinate with the owning unit and decide which option for repair is desired to
correct the warrantable defect/failure.
5.
Depending on which repair option was chosen (Government or contract repair)
provide labor/parts required to accomplish the warrantable repairs.
6.
Tag and retain (IAW DA PAM 750-8 and this work package) (WP 0160) all parts,
pieces, or parts and/or assemblies removed as a result of warrantable defect/failure
and/or correction.
Local WARCO will:
1.
Verify, review, process, and if valid and complete, submit claims (reimbursable and/
or disputes) to the contractor.
2.
Reject claims that are not valid, and send them back to the local Unit with a short
explanation of why the claim is rejected.
3.
Request additional information for incomplete claims.
4.
Provide warranty claim acknowledgment closeout and/or parts/assemblies
disposition instructions to the local Unit.
5.
Insure the contractor performs in accordance to the terms of the contract.
6.
Verify, administer and process warranty claims.
7.
Act as a liaison between owning unit, the contractor, supporting repair facility and
TACOM.
8.
Notify the owning units of all warranty claim acknowledgments/close-outs,
information and/or instructions received from TACOM or the contractor.
9.
Act as a liaison between local dealers and the Army.
10. Enter all open and closed WCAs into the Army Electronics Product Support (AEPS),
Electronic Deficiency Reporting System.
11. The information/data provided on the DA Form 2407 (WP 0160) are placed into the
AEPS Deficiency Reporting System (DRS) at the installation WARCO office to
facilitate MSC management and tracking of warranties.
Alterations/Modifications
Alterations/modifications shall not be applied unless authorized by TACOM.
WARRANTY DATA PLATE
All vehicles will have a warranty data plate. The contractor is required to mount his data
plate within clear view of the operator.
When the vehicle is received, the owning unit should locate the warranty data plate and
check the warranty start date with date shown on the applicable DD Form 250 (WP 0160)
or DD Form 1149. (WP 0160) If these dates differ, disregard the data plate. The date shown
on the DD Form 250 (WP 0160) or DD Form 1149. (WP 0160) is the date to be used as a
warranty start date.
TM 9-2320-343-10
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