TM-9-2320-343-10

Invalid Warranty Claims. When supplies are inspected by the contractor and found to be

non-warrantable due to abuse or improper maintenance, or the supplies are found to be

serviceable, the repair activity submitting the claim will be required to make reimbursement

for contractor services. All failed items returned for warranty claim action will be monitored

by the WARCO. Additionally, regarding contractor repair, the local WARCO must stipulate

at the time of request for services that either no non-warranty work be done or be prepared

to pay for such work.

REIMBURSEMENT FOR ARMY REPAIR

In the event that the repair activity should receive any reimbursement from the contractor,

the monies must be forwarded to the following address: Defense Accounting Office,

DAOTACOM, ATTN: DFAS-IN/EM-BED, TACOM, Warren, Michigan 48397-5000.

CLAIM DENIAL/DISPUTES

All denials or disputes will be handled by TACOM.

REPORTING

Reporting or recording action on a failed item shall be specified in DA PAM 750-8. (WP

0160) Contractor or repair activity unique forms shall not be used.

STORAGE/SHIPMENT/HANDLING

Storage

See coverage-specific data above (last paragraph) and preparation for storage for further

information.

Shipment

See contractor responsibilities data above (second paragraph), claim procedures (third

paragraph), and preparation of equipment for transportation/shipment for further

information.

Handling

See contractor responsibilities data above (second paragraph), claim procedures (third

paragraph), and safety, care, and handling for further information.

END OF WORK PACKAGE

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