TM-9-2320-428-10
TRUCK, CARGO, 8X8, M977
TECHNICAL MANUAL; OPERATOR'S MANUAL
JUNE 2009
TM-9-2320-428-10 - Page 94 of 1072
Claim Procedures - Continued
Disposition. The repair activity shall retain defective supplies for thirty (30) days following
receipt of acknowledgment of warranty claim from WARCO or contractor. If receipt of
acknowledgment is not received, inquiries should be made to your local WARCO. If receipt
of acknowledgment is received but no instructions are forthcoming within thirty (30) days of
receipt, supplies may be disposed.
Invalid Warranty Claims. When supplies are inspected by the contractor and found to be
non-warrantable due to abuse or improper maintenance, or the supplies are found to be
serviceable, the repair activity submitting the claim will be required to make reimbursement
for contractor services. All failed items returned for warranty claim action will be monitored
by the WARCO. Additionally, regarding contractor repair, the local WARCO must stipulate
at the time of request for services that either no non-warranty work be done or be prepared
to pay for such work.
Reimbursement for Army Repair
In the event that the repair activity should receive any reimbursement from the contractor,
the monies must be forwarded to the following address: Defense Accounting Office,
DAOTACOM, ATTN: DFAS-IN/EM-BED, TACOM, Warren, Michigan 48397-5000.
Claim Denial/Disputes
All denials or disputes will be handled by TACOM.
Reporting
Reporting or recording action on a failed item shall be specified in DA PAM 750-8.
(WP 0161) Contractor or repair activity unique forms shall not be used.
Storage/Shipment/Handling
Storage
See coverage-specific data above (last paragraph) and preparation for storage for further
information.
Shipment
See contractor responsibilities data above (second paragraph), claim procedures (third
paragraph), and preparation of equipment for transportation/shipment for further
information.
TM 9-2320-428-10
0002
0002-8
Back to Top
