TM 9-2330-334-13&P
GENERAL INFORMATION/WARRANTY (720,000-799,999)
0001 01
Change 1
0001 01-8
WARRANTY - Continued
7.
Government Responsibilities. (Cont.).
b.
Equipment owning unit will:
•
Identify defects/failures and verify that the defects/failures are warrantable.
•
Submit warranty claims, using Equipment Deficiency Reports, DA Form 2407 and DA Form
2407-1 or DA Form 5504 Maintenance Request through channels to the supporting repair
facility.
•
Tag and retain, pieces of parts and/or assemblies removed at the owning unit level and as
a result of a warrantable defect/failure and/or correction, in accordance with DA PAM 738-
750 The Army Maintenance Management System (TAMMS) and this Work Package.
c.
Supporting repair facility will:
•
Identify defects/failures as warrantable (if owning unit has not already identified them).
Verify defects/failures are warrantable.
•
Review, process, and submit valid warranty claims to the local WARCO if the Maintenance
Request is complete and correctly filled out.
•
Reject invalid warranty claims or request additional information for incomplete and incorrect
claims.
•
Coordinate with the owning unit and decide which option for repair is desired to correct the
warrantable defect/failure.
•
Depending upon which repair option was selected (Government or Contractor repair),
provide labor and Contractor furnished parts to accomplish the warrantable repairs.
•
Tag and retain (in accordance with DA PAM 738-750 The Army Maintenance Management
System (TAMMS) and this Work Package) all parts, pieces or parts and/or assemblies
removed as a result of warrantable defect/failure and/or correction.
d.
Local WARCO will:
•
Verify, administer, and process warranty claims to the TACOM WARCO (in accordance with
DA PAM 738-750 The Army Maintenance Management System (TAMMS) and this Work
Package).
•
Act as a liaison with the owning unit, the Contractor, supporting repair facility, and TACOM.
•
Notify the owning units of all warranty claim acknowledgements/closeouts, information
and/or instructions received from TACOM or the Contractor.
•
Act as a liaison between local dealers and the Army.
e.
Alterations/Modifications.
Alterations/modifications shall not be applied unless authorized by
TACOM.