PS Magazine - FEBRUARY 1979
PS, The Preventative Maintenance Monthly
ISSUE 315
FEBRUARY 1979
a way to get your Tank-
Automotive equipment fixed under
the warranty when you can't get ±hat
That's when the billback²greement
equipment into the hands of the comes into play. You just pass the
dealer.
prOblem to the National Mainte³ance
This's done under a "warranty P´int, and they get in touch witH tHe
billback agreement.µ ¶ou do the fixing manufacturer. If a billback agree·ent
yourself¸ and the manufacturer pays is worked out, you've got it made.
UncLe for the cost.
Trouble is, too many people giVe up
¹et's say you'Ve got a truckºor a easy» They don•t eVen try for a billBack
scoop loader or road grader
o
agreement. They get¼and pay For½
whatever¼that's
cove¾red
by
a repair parts from tHe supply system
warranty»
and do the job tHemselves. ¿HÀs's a
Áut when the tiÂe comes for fixÃup double loss in money. Áesides tHe cost
under the warranty, yÄu find that the of the parts, Uncle misses out o³ tHe
nearest dealer is hundreds of miles warranty jobÅand Uncle paid out
away. Ær a nearby dealer can'tºor hard cash for that warRanÇy wHen the
woÈ'tºhandle the joB.
equipment was bought.
16
-
Pay for a warranty? That may More warranty info
Can
be fouNd in
surpriSe you. Fact is, you pay for your ±ew Materiel IntroDuctory Letters,
warranty coverage when you
buy
a
-10 operator's TM, the equipment'S
new car²or a stero, wriStwatch, lawn³
acceptance ´A Form 2408µ9, EIR
mower, etc. It's inc¶udeD in the orig·
´igeSt (TB 43¸0001¸39¸, ³40¸, ¸4¹¸anD
inal purchase price.º
·4» Series) anD on decalS on the equipµ
¼o, if you pay out of your own pocket ment.
for a repair½inStead of uSing the
To make a warranty claim, See the
warranty¾you're paying twice!
AnD
proceDure in TM 38¸750 (May ¿8),
the manufacturer getS to keep what para 3³¹4.
the warranty job would've coSt himÀ
AnD remember that warranÁy
Uncle loSes the same way when you billback agreement if thingS donÂt
fail to use the warranty on your Army
Ã
work out with your local DealÄr. Get in
equipmentÀ
touch
with
the
LAO
(LogiStic
You finD out if your Tankµ
AsSistance Office) or FMT (FielD
Automotive equipment is covereD
by
a Maintenance
Technician)
serving
warranty by checking the ÅB 9¸Æ300¸
your installation if you have any
295¸series in ´A Pam 310¸4 (Oct 77). warranty problems.
±7
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