TB-9-2320-302-15
TRUCK, TRACTOR, LINE HAUL: 52,000 GVWR, 6 X 4, M915A3; TRUCK, TRACTOR, LIGHT EQUIPMENT TRANSPORTER: 68,000 GVWR, 6 X 6, W/WINCH, M916A3; TRUCK, DUMP, HEAVY CHASSIS: 68,000 GVWR, 6 X 6, 14 CU YD, ON-OFF HIGHWAY M917A2 AND M917A2
TECHNICAL BULLETIN; WARRANTY PROGRAM
MAY 2008
TB-9-2320-302-15 - Page 7 of 32
TB 9-2320-302-15
1
1.
General.
The M915 Family of Vehicles (FOV), M915A3, M916A3 and M917A2s are warranted by their
manufacturer, Daimler Trucks North America LLC, 4747 North Channel Ave., Portland, Oregon,
97217.
Daimler Trucks warrants that the vehicles are free from defects in design, material and
workmanship.
This technical bulletin explains warranty coverage for the vehicles and how to file
claims on those vehicles.
2.
Explanation of Terms.
a.
Abuse.
The improper use, maintenance, repair, or mishandling of warranted items that may
cause the warranty of those items to become void.
b.
Acceptance Date. The date the equipment is accepted in the Army’s inventory as annotated
on the DD Form 250, Material Receiving and Inspection Report.
c.
Acquiring Command or Activity.
An activity that procures the items or material for a user.
d.
Alterations/Modifications.
Any alteration after production, such as retrofit conversion,
remanufacture, design change, engineering change and the like.
e.
Defect.
Any condition or characteristic in any supplies furnished by Daimler Trucks North
America LLC that is not in compliance with the requirements of the contract or that does not
function as intended.
f.
Reimbursement.
A written provision in a warranty contract whereby the user may make the
necessary repairs with or without approval of the contractor, and the Government will be
reimbursed for the repair parts and/or labor costs.
g.
Repair.
To restore an item to a serviceable condition without affecting warranty.
h.
Repairable.
An item that may be reconditioned or economically repaired for reuse.
i.
Warranty.
A written agreement between a contractor and the government that outlines the
rights and obligations of both parties for defective supplies.
j.
Warranty Claim.
Action started by the equipment users for authorized warranty repair or
reimbursement.
k.
Warranty Period.
Time during which the warranty is in effect.
l.
Warranty Start Date.
The date the warranty is put into effect.
3.
Coverage-Specific.
The vehicles are covered by a design, material and workmanship warranty.
All components,
interfaces and parts are covered under the basic vehicle warranty unless specifically identified
herein. Daimler Trucks’
basic warranty for the M915A3, M916A3, M917A2 covers a period of 24
months with coverage beginning on the date of vehicle acceptance (check the vehicle data plate
for warranty start date). The vehicle warranty covers bumper to bumper on all parts/labor and
workmanship for the M915A3, M916A3, M917A2.
Warranty claims (parts and labor) must exceed
$50.00 to be submitted. Items excluded are parts that are subject to consumption during their
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