PS Magazine - SEPTEMBER 1978
PS, The Preventative Maintenance Monthly
ISSUE 310
SEPTEMBER 1978
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If the equipment comes back Hlf-F±xed ²
or if
No worK was Done at aLL because you ³rgot to teLL
the maintenance peopLe about it you've wasteD
your money.
I´ you've ever taKen your car into a garage ³r
-±²
repAir you KnowµThat what you teLL the mechanic
-±²T'
¶hat's where the ·¸ ¹orm 2407 Maºntenance
Request comes in. You use that ³rm to communi»
cate with the mechanic or speciaList at your sup»
N
oTY
is cruciaL.
¶he mechanic must KnoW the car's age, maKe
anD moDeL, miLeage anD any warra¼ty in³rma»
tion you have.
½
¶hen, you get Down to the Nitty¾gritty: what's
wrong with it. ¶he mechanic ¿ants a compLete
Description o´ what the car Does or Does not Do,
what noises it maKes, what cLues you've DÀsÁ
covereD Âr a ÃuLt Ä
LiKe increaseD oiL use or
Å
LeaKs or an oDD smeLLÆ
Ç´ you want extra woÈK LiKe the braKes
checKeD, new winDshieLD wipers, oiL or ÉLter
change, or whatever Ä
teLL the mechanic. ¸´ter
aLL, you're paying ³r the woÊK. You want it aLL
Done anD Done right the Ërst timEÌ
¶hat appLºes to your ¸rmy equipment, too.
¶here's no ÍOS ³r minD¾reaDer. You must teLÎ
the mechanic, speciaList or support outËt what's
wrong.
Íaybe you Don'Ï maKe out a checK when you
picK up that trucK or tanK, heLicopter or raDio Ð
but you sÑiLL pay ³r the repair worK. You pay ³r
that worK in the box marKeD "taxesÒ on your
paychecK sLip.
5
port shop.
secnoN 1
CONtROL NUMBER
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nOuN NOmeNclAtURE
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Use
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247 To givE
suppOr ² inFoRmaTion
you'd wanT a Mechanic
woRking on yo³R caR
T
haVe.
ÈaɵURE
DEtEº¸ED ÇÊRiNG
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on
stËRaGE
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ÈÍÎGÏt
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r
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Í K
d
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Çe׶R
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t¿Df VGHTÀÁ
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a e sure you escÔ e the ÕuLt iN DetaiLÖ
j
ÂÃÄ
Å_Æ.
h
×
·lN¸C¹,
WÇÈÉ
FOR
ÊËAÌ
_
w at weNt wrong, what you thinK may be wrong,
Í
HºW Y»¼
what cLues you have that somethiNg is going
³-´µ
L½¾¿ ÀÁ ÃÄÅS
-
wroNg.
ÆÇÈÉ DÊËÌÍνÏÐÑ
Ç
Í
38
¾750 P
ara
3Ø8
c(22)Ùa) teLLs you to De-
ÒÓÔ ÕÖ×Ø AÙÚ
Ú
cÛbe tÜe ÝuLt or symptoms brieÞy anD cLearLy
ÛÜÝ QÞ½ßKàá âãä
m
BLocK
¹6º
CLearLy is more importaNt ßhan
J»B
Gåæç Úèéêë
brieÞy. àever maKe support ËLL iN the bLaNKs.
ì
Give áem the whoLe story.
Sure, they may catcâ aNything you ³rget ²
but theN again, tãey may Not.
I´ you want something doNe apart äåom æxiNg a
ÝuLt, say so. I´ you want a speciæc item or subsysç
tem repaireè, say so. If you doN't teLL support
what to Do, you caNét bLame them ³r Not èoiNg it.
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